# Merge Members

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The Merge Accounts of Program Participants screen in the NextBee Product Dashboard is an important tool that helps business owners to manage duplicate accounts created by users. There could be multiple reasons why a user might have two accounts, such as registering twice with different emails, or the business owner might have sent duplicate member data. Whatever the reason may be, the Merge Accounts of Program Participants screen provides an easy solution to merge duplicate accounts into one.

The screen is simple to use and requires only two fields, Source Email, and Destination Email. The business owner must enter the source email and destination email and submit the form. Once the form is submitted, all the data related to the source member, except the email, will be merged with the destination member. The source email is lost permanently, and all activities, points, rewards, segments, etc. are allocated to the destination user. If some attributes, such as segments and other member attributes, are also present for the destination user, they will be ignored instead of being merged.

Once the merge process is completed, the source account is permanently deleted from the system and cannot be retrieved again. This makes it important for the business owner to exercise caution and make sure that the correct source and destination emails are selected. The screen also displays a warning message to remind the user of the permanent nature of this operation.