#
Activities
Activities play a critical role in NextBee Loyalty and Customer Engagement Programs. These activities are used to track the various actions that customers take, such as making a purchase, referring to a friend, or engaging with a brand on social media. By tracking these activities, businesses can gain valuable insights into the behavior and preferences of their customers.
#
Personalization
Activities can also be used to personalize the loyalty experience for each customer. For example, a business can use activity data to offer personalized rewards and incentives that are aligned with the interests and habits of each customer.
#
Engagement
Activities can also be used to increase customer engagement by creating more opportunities for customers to interact with a brand. For example, a business can use activities to create games, challenges, and other interactive experiences that encourage customers to participate.
#
Retention
Finally, activities are essential for retaining customers. By providing a steady stream of rewards and incentives, businesses can keep customers engaged and motivated to continue participating in the loyalty program. This helps to build long-term customer loyalty and reduce customer churn.
#
Overview
The Activity Report is a crucial component of the NextBee Insights Dashboard, widely used by businesses to track their program members' activities. This report presents a reverse chronological list of all the activities performed by program members and includes key information such as Activity ID, First Name, Last Name, Email, Activity Name, Status, and Details.
By default, the Activity Report displays these columns, but users can customize the report by adding additional columns or removing unwanted columns using the plus (+) icon located on the report header. To view detailed information about a specific activity transaction, users can click on the Details icon at the end of the record, which opens a sidekick dialog containing extensive information about the activity.
Overall, the Activity Report is a valuable tool for businesses, providing them with a comprehensive view of their program members' activities and allowing them to easily track and analyze the data.
#
Activity Report Toolbox
The Activities Report Toolbox is designed to simplify the management and analysis of Activities data. With the following features, you can make the most of your data and get the insights you need.
#
Filtering Data
The filtering option allows you to easily sort through the data by applying various criteria through the filter criteria selection form.
#
Save Reports
Save multiple report views with specific criteria so that you can quickly access the reports you need.
#
List Saved Views
The saved views are listed for your convenience, allowing you to switch between different reports by simply clicking on the desired report in the list.
#
Refresh Data
The refreshing option updates the report with the latest data, ensuring that you always have access to up-to-date information.
#
Downloadable Report Generation
As discussed in the beginning of the reports section there will be an icon provided for custom generating and downloading the reports related to Activity transactions. This functionality allows the business owner or team member to customize the report data by selecting the columns they need, naming the report, and specifying the format for the report. They can also specify whether they want to include activity attributes, member details, and points configuration details in the report. The report can be generated and downloaded immediately, or the business owner or team member can schedule the report for a future date and have it delivered to their email. The download icon for generating the report can be found in the toolbox located at the top right corner of the Activity Report page.
#
Activity Details Dialog
The Activity Details dialog is a comprehensive view of a single activity transaction, providing a wealth of information about the activity, its attributes, the member who performed it, and the configuration details of both the activity and the points awarded for it. The dialog is divided into five sections:
#
Activity Details
This section displays important details of the current activity transaction, including the Activity ID, Activity Date, Transaction ID, Activity Type, and Activity Status. The Activity Status can be changed by the business owner using a dropdown list that includes options for Waiting, Active, and Disabled.
#
Activity Attribute Details
This section showcases additional attributes related to the activity, which can vary from business to business and from activity to activity. Some attributes may include URLs, images, and videos, which can be displayed and played within the page for easy review by the business owner.
#
Member Details
This section provides detailed information about the member who performed the activity, including their First Name, Last Name, and Email, as well as other member-related fields.
#
Activity Configuration Details
This section displays the configuration parameters used when creating the activity widget, giving the business owner a better understanding of how the activity was set up.
#
Points Configuration Details
This section highlights the points configuration rules for awarding points for the activity, helping the business owner understand the criteria for earning points.
It's worth noting that some sections, such as the Activity Attribute Details, may not be available depending on the availability of data. Nevertheless, the Activity Details dialog provides a comprehensive overview of a single activity transaction, making it a valuable resource for the business owner or team members.
The Activities Configuration landing page is an important component of the NextBee Loyalty Program Dashboard. This page allows users to view and manage all of the different activities that have been configured within the program.
#
List of Activities
The page is structured as a listing that displays various columns such as ID, Activity Name, Activity Type, Start Date, End Date, Status and Action. The ID is a unique identifier for the activity, while the Activity Name and Type provide more details about what the activity entails. The Start and End Dates indicate the duration of the activity, while the Status column displays the current state of the activity. Finally, the Action column contains an icon that, when clicked, reveals more information about the activity.
#
Filtering
At the top of the page, there is a filter that can be opened by clicking on the plus icon. This filter allows users to quickly search for specific activities using different criteria such as name, type, status, or date. This makes it easy to find the activities you're looking for and manage them more efficiently.
#
Adding New Activities
To create a new activity, users can click on the "Add New" button, which opens a new form where they can enter all the relevant details of the new activity. This form allows users to customize the activity to best suit their business's needs.
#
Pagination
By default, the list of activities is paginated to display up to 10 records per page. However, there is an option to increase the page size to 20, 50, or 100 records per page. This allows users to view more records at once, which can be helpful when managing a large number of activities.
In conclusion, the Activities Configuration landing page is a vital tool for managing the various activities within the NextBee Loyalty Program. With its listing, filtering, and pagination features, users can easily view and manage all of their activities and ensure that they are working as intended.
#
Creating New Activity
#
Activity Choices Menu
The "Add New" button on the Activities Configuration landing page brings up a menu that allows you to choose the type of activity you want to create. The available options are Loyalty, Brand Affinity, Social Following, Contents and Sweepstakes, Site Access, and Info Panels. Depending on the selection you make, a specific form will be opened, allowing you to easily create the activity you need.
This menu is necessary because the NextBee Loyalty Program Dashboard offers a wide range of activity types for configuration. Without the filter provided by this menu, it could be difficult to choose the right activity from the exhaustive list of options. By presenting a smaller set of options up front, based on the type of activity you want to create, the process is simplified and streamlined, making it easier to find and configure the right activity for your needs.
#
Create Activity Form
The Create Activity form in the NextBee Loyalty Program Dashboard is divided into two tabs: Basic Data and Additional Data. However, some activity types may have more tabs based on their specific requirements.
The Basic Data tab contains the fields that are most commonly required across all activity types. These fields are essential for setting up the activity, and you will likely need to fill them out no matter which activity you choose.
The Additional Data tab contains fields that vary based on the widget type, and it may also contain custom attributes tailored for the client. These fields are specific to the chosen activity type and may not be necessary for all activity types.
By separating the fields into these two tabs, the Create Activity form is designed to make it easier for you to set up and customize the activity you need, regardless of its type.
#
Basic Data
The Basic Data form in the Create Activity area of the NextBee Loyalty Program Dashboard contains a number of critical fields that must be filled out in order to create a new activity. Here's a rundown of what you can expect to see in this form:
Activity Type: In this area, you can specify what kind of activity you wish to create, such as Loyalty, Brand Affinity, or Social Following.Activity Name: Use this field to give your activity a distinct name that will help you distinguish it from other activities in your dashboard.Default Status: This column allows you to set the activity's default status, which can be enabled or disabled.Max Activity For User: This field specifies how many times a member can conduct the activity. A user, for example, can only complete one registration activity but limitless login activities.Max Activity For Attribute: This parameter allows you to specify how many times a member can execute an activity on a certain attribute.Start Date: This parameter specifies when and how long the activity widget will be available to your members.End Date: This parameter specifies when and how long the activity widget will be available to your members.Points Configuration: In this area, you can specify whether you wish to assign points to the activity. If you pick "Yes," you will be offered with a list of Points Configurations from which to choose. It's vital to note that you must first build points rules before configuring an activity widget with points.
Once you have successfully input all of the essential data, you may save your new activity and it will be added to your dashboard. This information is crucial for properly configuring and customizing your activity widgets, allowing you to better engage and keep your clients.
#
Additional Data
In addition to the Basic Data form, the Create Activity section of the NextBee Loyalty Program Dashboard includes an Additional Data form that can vary based on the activity type you select. This form captures additional data that is specific to the selected activity type and is necessary for customizing the activity widget.
The Additional Data form contains a range of fields that can vary from activity to activity. However, some of the most common fields include Landing Page and Promotion Caption. These fields are usually present in most activity types and are required for setting up the activity widget.
Other fields included in the Additional Data form will be specific to the chosen activity type. For example, if you are creating a quiz widget, there will be an array of questions and answer options that you will need to configure.
By capturing this additional data in the form, you can more easily customize and set up your activity widget according to your specific needs. With this information, you can engage your customers in new and exciting ways, keeping them interested and invested in your loyalty program.
#
Additional Properties
To provide further detail, activity widgets are commonly used by businesses to display important information or promotions to their customers on their loyalty website. However, some businesses may want to customize the information that is displayed to better suit their needs. This is where the Additional Properties screen comes in handy.
The Additional Properties screen allows businesses to input any number of key value pairs as properties. These properties can then be used to customize the widget that is displayed on their loyalty website. For example, a business could input a property such as "discount_percent" with a value of "10" to display a 10% discount for their customers.
#
Activity Configuration Details
To further elaborate, the activity list is a feature that displays a list of various activities on a loyalty website. Clicking on the details icon of an activity record within the list will open a sidekick dialog. This dialog provides in-depth information related to the selected activity.
The information is displayed in different sections for better organization and clarity. One such section is the Basic Data section. This section includes important fields such as Activity ID, Activity Name, Activity Type, and Status. These fields help to provide a basic understanding of the selected activity.
Another section that is displayed is the Points Rule Details section. This section contains information related to the points rule of the selected activity, such as Points Rule ID, Points Type, Rule Name, Scalar Value of Points, and Tag Name. This section helps to give a more detailed understanding of the point system associated with the selected activity.
By providing detailed information in an organized manner, the sidekick dialog enables users to gain a better understanding of the selected activity and its associated points rule. This can ultimately help businesses make more informed decisions regarding their loyalty program.
To provide further explanation, the activity configuration feature on a loyalty website includes a status field for each activity. To enable or disable the status of an activity, a toggle switch button is provided.
In addition to this, an edit button is available on the top right side of the detail window. Clicking on this button will open the activity edit form, which allows businesses to make changes to the details and settings associated with the selected activity.
#
Activity Edit Form
The Activity Edit Form is a feature on a loyalty website that enables businesses to make changes to existing activities. This form is similar to the Create New Activity form in that it allows businesses to input and adjust various fields, but it is pre-loaded with the activity data.
The Activity Edit Form provides businesses with the ability to edit all fields of the Activity Configuration, except for the Activity Type field. This field is not editable as it determines the type of activity that is being created or edited.
In addition, depending on the type of widget associated with the activity, some fields may be read-only. This means that these fields cannot be edited as they are predetermined by the widget type.
Overall, the Activity Edit Form provides businesses with a simple and intuitive way to make changes to their existing activities. By pre-loading the form with activity data, businesses can quickly and easily make necessary edits to their loyalty program.
#
Important Activities
The NextBee Loyalty Program has the capacity to manage and track a vast array of activities that can promote customer engagement and loyalty. The list of actions that can be tracked and evaluated is not limited to the following, but few of the more popular ones are described in the following sections.
With the NextBee Loyalty Program, almost any activity that adds to customer loyalty and engagement may be tracked and analyzed. The platform provides comprehensive analytics and reporting, empowering businesses to make data-driven decisions that create results.
#
Registration
The registration activity in the NextBee Loyalty Program refers to the process of users creating new accounts to participate in the loyalty program. Users can register for the program by providing their basic information such as name, email address, phone number, and any other required details.
The registration activity is a crucial component of the program as it enables businesses to collect user data and build their customer base. The NextBee Loyalty Program provides a simple and secure registration process to ensure that users can easily sign up for the program.
After users register for the program, they are typically provided with a welcome message that outlines the program benefits and rewards. The welcome message is an important step in engaging users with the program and encouraging them to participate in it.
The registration activity is tracked by the NextBee Insights Dashboard, which provides analytics and reports on user activity. This allows businesses to monitor user engagement and identify trends that can be used to optimize the loyalty program.
#
Login
The login activity of the NextBee Loyalty Program refers to the process of users logging in to their loyalty program accounts. Users can log in to their accounts using their email addresses and passwords. Alternatively, the program also offers the option to log in using social media accounts such as Facebook and Twitter.
The login activity is tracked by the NextBee Insights Dashboard, which provides analytics and reports on user activity. This allows businesses to monitor user engagement and identify trends that can be used to optimize the loyalty program.
#
Referral Link
The Referral Link activity in the NextBee Loyalty Program allows customers to refer their friends and family to the business by sharing a referral link. With this activity, customers can share the referral link via email or social media platforms.
Once the referral link is shared, the program automatically tracks user engagement and activity on the referral link. The NextBee Insights Dashboard provides analytics and reports on user activity, allowing businesses to monitor the success of their Referral Link campaigns and identify trends that can be used to optimize the program.
The Referral Link activity is an effective way to expand the business's customer base and increase customer engagement. By tracking user engagement and activity on the referral link, businesses can enhance customer satisfaction and build brand loyalty.
#
Email Invite
The email invitation activity in the NextBee Loyalty Program refers to the process of users referring their friends or family members to the program through email. Users can refer others to the program by sending a referral email that contains a unique referral link. When someone clicks on the referral link and signs up for the program, the referring user is awarded with bonus points or rewards.
The referral email activity is a powerful marketing tool for businesses as it enables them to leverage their existing customers to attract new customers. The NextBee Loyalty Program provides a simple and secure referral email process to ensure that users can easily refer others to the program.
Users can access their referral link from their loyalty program account and share it through email, social media, or other channels. The referral email typically includes a message that explains the benefits of the program and encourages the recipient to sign up.
The referral email activity is tracked by the NextBee Insights Dashboard, which provides analytics and reports on user activity. This allows businesses to monitor the success of their referral email campaigns and identify trends that can be used to optimize the program.
#
SMS Invite
The Referral SMS activity in the NextBee Loyalty Program allows customers to refer their friends and family to the business through SMS messaging. With this activity, customers can post messages with the referral link to their contacts on NextBee Loyalty Website. Then the Nextbee System processes the activity and delivers the message via SMS.
The NextBee Loyalty Program provides analytics and reports on user activity, allowing businesses to monitor the success of their Referral SMS campaigns and identify trends that can be used to optimize the program.
The Referral SMS activity is an effective way to expand the business's customer base and increase customer engagement. By tracking user engagement and activity on SMS messaging platforms, businesses can enhance customer satisfaction and build brand loyalty.
#
Photo Upload
The photo upload activity in the NextBee Loyalty Program refers to the process of users uploading photos to their loyalty program accounts. Users can upload photos to their accounts to participate in photo contests, share their experiences, and engage with the program.
The photo upload activity is a powerful engagement tool for businesses as it enables them to create interactive and engaging campaigns that encourage user participation. The NextBee Loyalty Program provides a simple and secure photo upload process to ensure that users can easily upload their photos.
Users can access the photo upload feature from their loyalty program account and upload their photos directly from their device. The photo upload typically includes a description or caption that explains the photo and its relevance to the program.
The photo upload activity is tracked by the NextBee Insights Dashboard, which provides analytics and reports on user activity. This allows businesses to monitor the success of their photo upload campaigns and identify trends that can be used to optimize the program.
#
Quiz
The quiz activity in the NextBee Loyalty Program refers to the process of users participating in quizzes to earn bonus points or rewards. Quizzes are typically designed to test the user's knowledge of the product, brand, or industry, and encourage engagement with the loyalty program.
The quiz activity is an effective engagement tool for businesses as it allows them to create interactive campaigns that encourage user participation and increase brand awareness. The NextBee Loyalty Program provides a simple and secure quiz process to ensure that users can easily participate in quizzes.
Users can access the quiz feature from their loyalty program account and answer the quiz questions. The questions in the quizzes can be configured by the business from time to time using the NextBee Insights Dashboard. The dashboard provides a user-friendly interface that allows businesses to create, edit, and delete quiz questions, as well as configure the quiz settings such as the time limit and the number of points or rewards that users can earn.
The quiz activity is tracked by the NextBee Insights Dashboard, which provides analytics and reports on user activity. This allows businesses to monitor the success of their quiz campaigns and identify trends that can be used to optimize the program.
#
Survey
The Survey activity in the NextBee Loyalty Program refers to the process of users participating in surveys that are hosted by third-party survey providers. The surveys are typically designed to gather user feedback and opinions on various products or services and encourage engagement with the loyalty program.
The survey activity is an effective tool for businesses as it allows them to gather valuable user feedback that can be used to improve their products or services. The NextBee Loyalty Program provides a simple and secure survey process that redirects users to third-party survey providers.
Users can access the survey feature from their loyalty program account and click on the survey link to participate. The survey activity is tracked by the NextBee Insights Dashboard, which provides analytics and reports on user activity. This allows businesses to monitor the success of their survey campaigns and identify trends that can be used to optimize the program.
#
Review
The review activity in the NextBee Loyalty Program refers to the process of users providing feedback and reviews on products or services offered by the business. The review activity is an effective tool for businesses as it allows them to gather user feedback and opinions on specific products or services, which can be used to optimize the program.
The NextBee Loyalty Program provides a simple and secure review process to ensure that users can easily provide their feedback. Users can access the review feature from their loyalty program account and provide their review on the product or service.
The review activity is tracked by the NextBee Insights Dashboard, which provides analytics and reports on user activity. This allows businesses to monitor the success of their review campaigns and identify trends that can be used to optimize the program.
#
Rating
The rating activity of the NextBee Loyalty Program refers to the process of users rating the business's products and services. The rating activity is a useful tool for businesses since it enables them to collect customer input and opinions on specific items or services, which can be utilized to enhance the program.
The NextBee Loyalty Program provides a straightforward and safe rating system to facilitate user input. Users can rate a product or service through their loyalty program account by accessing the rating option.
Often, the rating consists of a set of stars, typically five, that allows customers to score their experience and level of satisfaction with the product or service. The NextBee Insights Dashboard tracks rating activity and provides insights and reports on user behavior.
#
Social Media Connect
With the Social Media Connect activity in the NextBee Loyalty Program, customers may effortlessly connect their social media accounts to the loyalty program via their NextBee Loyalty Program website account. Once connected, the application may monitor user interaction and social network platform activity.
The Social Media Connect activity is an efficient technique to promote consumer involvement and grow the business' social media reach. Businesses may increase consumer satisfaction and establish brand loyalty by tracking user interaction and activity on social media sites.
#
Social Media Follow
The NextBee Loyalty Program's Social Media Follow activity refers to the process of users following the business on social media networks including Facebook, Twitter, LinkedIn, and Instagram. The Social Media Follow activity is an excellent engagement instrument for businesses since it enables them to grow their social media presence and connect with customers.
The NextBee Loyalty Program ensures that people may simply follow the business on social media platforms by providing a simple and safe social media follow procedure. From their loyalty program account, users can use the social media follow option and follow the business on their favourite social media network.
NextBee Insights Dashboard tracks social media follow behavior and delivers statistics and reports on user activity. This allows organizations to track the success of their social media follow programs and find trends for program optimization.
The Social Media Follow action is an efficient technique to grow the company's social media presence, which can assist organizations increase consumer acquisition and engagement.
#
Social Media Like
The NextBee Loyalty Program's Social Media Like activity refers to the process of consumers liking the company's social media Pages and Posts on sites like Facebook, Twitter, LinkedIn, and Instagram. The Social Media Like activity is an efficient business strategy since it allows companies to boost their social media engagement and social media exposure.
When a customer likes a business's social media post, the NextBee Loyalty Program detects the behavior and logs it in the Insights Dashboard. This enables companies to track the success of their social media marketing and find trends that can be used to refine the program.
The Social Media Like activity is an efficient method for increasing the business's social media involvement, which can help enterprises expand their consumer base and improve customer satisfaction.
#
Segment Level Up
The Segment Level Up or Badge Promotion activity in the NextBee Loyalty Program allows businesses to reward customers with badges or segment level ups when they reach specific milestones or achieve certain goals. This activity is an effective way to encourage customer engagement and incentivize customers to remain active in the loyalty program.
When a customer reaches a milestone or achieves a goal, they are awarded a badge or promoted to a higher loyalty segment level. This recognition can motivate customers to continue engaging with the program and striving to reach new milestones.
The NextBee Insights Dashboard provides comprehensive analytics and reports on customer activity related to the Segment Level Up or Badge Promotion activity. Businesses can use this information to identify trends and optimize their loyalty program to drive results.
#
Sales Transaction
The Sales Transaction activity in the NextBee Loyalty Program allows businesses to track and reward customers for their purchases. This activity is an effective way to encourage customer loyalty and incentivize customers to make repeat purchases.
When a customer makes a purchase, the NextBee system automatically tracks the sales transaction and awards the customer with loyalty points or rewards. Businesses can customize the loyalty point and reward structure to meet their specific goals and objectives.
The NextBee Insights Dashboard provides comprehensive analytics and reports on customer activity related to the Sales Transaction activity. Businesses can use this information to identify trends, optimize their loyalty program, and create targeted marketing campaigns that drive results.
#
Newsletter Subscription
The Newsletter Subscription activity in the NextBee Loyalty Program allows businesses to incentivize customers to subscribe to their email newsletters. This activity is an effective way to increase customer engagement and build a loyal customer base.
When a customer subscribes to the business's newsletter, the NextBee system automatically tracks the activity and awards the customer with loyalty points or rewards. Businesses can customize the loyalty point and reward structure to meet their specific goals and objectives.
The NextBee Insights Dashboard provides comprehensive analytics and reports on customer activity related to the Newsletter Subscription activity. Businesses can use this information to identify trends, optimize their loyalty program, and create targeted marketing campaigns that drive results.
#
User Contest
User contest activities, such as Raffle Contest, Content Contest, and Treasure Hunt, are engaging promotional activities that businesses can use in their loyalty programs to incentivize customers to participate and engage with their brand.
#
Raffle Contest
Customers are awarded raffle tickets for participating in specific activities, such as referring friends, completing surveys, or making purchases. The winner of the raffle contest is chosen randomly from the pool of participants who earned raffle tickets, and the winner is awarded a prize.
#
Content Contest
Customers are encouraged to create and submit original content related to the business, such as videos, photos, or written content. The submitted content is judged by the business, and the winner is awarded a prize.
#
Treasure Hunt
Customers are incentivized to find hidden clues or items related to the business, either online or in-store. The first customer to find all the hidden items or clues is awarded a prize.
The NextBee Loyalty Program provides a user-friendly interface for businesses to create and manage user contest activities. Businesses can set the rules and regulations for each contest, track customer participation and engagement, and award prizes to the winners.
Overall, user contest activities are an effective way for businesses to build customer engagement, increase brand awareness, and incentivize customers to participate in various activities. By incorporating user contest activities into their loyalty program, businesses can create a fun and rewarding experience for their customers, while driving sales and building a loyal customer base.
#
Promo Code
Promo Code activity is a type of marketing strategy that is often used by businesses to incentivize customers to make a purchase or take a specific action, such as signing up for a newsletter or following the business on social media. Promo Codes are a combination of letters and/or numbers that customers can enter during checkout to receive a discount or other type of reward.
In NextBee Loyalty Program, businesses can create Promo Code activities for their customers to use. Businesses can set the discount amount, minimum purchase amount, and expiration date for each Promo Code. They can also track Promo Code usage to see which codes are most effective in driving sales or customer engagement.
Promo Codes are a great way for businesses to reward their customers and encourage them to take specific actions, such as making a purchase or following the business on social media. They can also be used to track the success of marketing campaigns and measure customer engagement. With the Promo Code activity in NextBee Loyalty Program, businesses can easily create and manage Promo Codes to drive sales and increase customer loyalty.
#
Profile Preference
Profile Preference activity is a feature in NextBee Loyalty Program that allows businesses to collect and store customer preferences, such as product preferences, communication preferences, or other relevant information. This activity helps businesses to better understand their customers and personalize their marketing efforts.
In the Profile Preference activity, businesses can create custom fields to collect customer preferences, such as checkboxes or dropdown menus. Customers can update their preferences through their loyalty program account, and businesses can use this information to personalize their marketing efforts.
By collecting and storing customer preferences, businesses can tailor their marketing messages to better match each customer's individual needs and interests. This can increase customer engagement and loyalty, as customers are more likely to respond positively to marketing messages that are relevant to their interests.
#
Video View
Video View activity is a feature in NextBee Loyalty Program that enables businesses to reward customers for watching promotional videos related to their products or services. This activity can help businesses to increase brand awareness and customer engagement by creating entertaining and informative videos that showcase their offerings.
In the Video View activity, businesses can upload videos related to their products or services, and customers can earn points or rewards for watching them. These videos can be embedded directly into the loyalty program website or shared through social media channels.
By using the Video View activity, businesses can engage customers in a more interactive and immersive way, which can lead to a deeper understanding and appreciation of their products or services. In addition, this activity can help to increase customer loyalty by rewarding customers for their engagement and creating a positive brand experience.
#
View Panels
View Panels refer to the sections or frames of content that are available for customers to view on the loyalty program website. These view panels may include Points stats View, Rewards stats View, Spotlights, Leaderboard, event feed, badge view, offers view, news feed view, activity confirmation view, purchase confirmation view, redemption confirmation view, and more.
Each view panel provides customers with specific information and insights into their loyalty program activity, including their points balance, rewards earned, leaderboard rankings, and more. By offering these view panels, businesses can give customers a clear understanding of their progress in the program and encourage continued engagement.
In addition to providing customers with valuable insights, view panels may also include interactive elements that allow customers to take action within the loyalty program. For example, customers may be able to redeem rewards, participate in promotions, or update their profile preferences directly from the view panel.
Overall, view panels are an important feature of a loyalty program, providing customers with valuable information and encouraging continued engagement and participation in the program.